A blind box refers to the type of sealed packaging that keeps the contents of the toy a mystery until you open it. Blind boxes typically come in a series that are made up of a variety of different figures / designs that are usually depicted on the side of the box listed along with the odds of finding each one. Some are rarer than others and some are even super rare and hard to find. These are referred to as "secret” or "chase" figures.

Although there is a high likelihood you will not get a duplicate, there is no way to guarantee that.

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Link to your returns policy.

Your order ships from our Concord Mills Mall location in Concord, NC.

In-stock items ship within 3 business days, and delivery may vary by location, typically taking 3-7 days.

Peak periods, holidays, or unforeseen events may cause delays. Contact us for assistance. If it's lost, it'll be indicated in tracking.

Yes, you can change the address if the package hasn't shipped yet. No change of address allowed after tracking number has been provided. Please contact order@shopmomoku.com to move forward. 

Unfortunately, once the order is shipped, we can no longer change your order status.

We will ship your order within 1-3 business days (Monday to Friday) after you place the order.

Unfortunately, we do not ship internationally at this time.

Yes, please check out our Return/Refund policy here.